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Frequently Asked Questions
What are your shipping options within Canada?▼
We offer standard ground shipping across Canada, with free delivery on orders over a certain threshold. Expedited options are available at checkout for faster delivery.
How can I return or exchange my footwear?▼
We provide a 30-day return policy for unworn items in original packaging. Simply use our online portal to generate a prepaid shipping label for easy returns.
Which payment methods do you accept?▼
KEEN Footwear Canada accepts all major credit cards, including Visa and Mastercard, as well as digital wallets like PayPal and Apple Pay for secure transactions.
How do you ensure the quality of your products?▼
Our footwear is crafted with premium materials and undergoes rigorous testing for durability. We stand behind our craftsmanship with a comprehensive one-year warranty against manufacturing defects.
